Refund policy

Please review our return and refund policy below.

Refunds & Exchanges

We accept refunds or exchanges within 7 days of delivery, provided the item is:

• Unused

• In its original condition and packaging

Non-Returnable Items

Due to the nature of our work, customized orders and paintings are final sale and are not eligible for return, exchange, or refund.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos of the item and its packaging. We will assess the issue and arrange a replacement or appropriate solution where applicable.

Refund Process

Once a return is approved, refunds will be issued using the original payment method within a reasonable processing timeframe.

Shipping Costs

• Shipping fees are non-refundable, unless the return is due to an error on our part.

• Shipping costs are calculated at checkout.

• Any refund or exchange requires an additional shipping fee, equal to the original shipping cost, depending on your location.